Finding the time to think

Finding the time to think

Nov 20, 2021

Product management requires thought, but sometimes it's easy to get caught up with what's in front of you and not find the time to more deeply consider the problems that need solving. How do you find the time to do the hard thinking?

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Can everyone see your skills?

Can everyone see your skills?

Nov 10, 2021

I’ve written previous about being an introvert and what that entails, and one of the elements of being an introvert is that I don’t go around shouting about how great I am at what I do. This could be detrimental to my career, as other more visible characters could find themselves with opportunities that I could have taken advantage of, if only my skills stood out more.

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What you do is never enough ... and that's fine

What you do is never enough ... and that's fine

Nov 07, 2021

As a product manager you spend your time serving the needs of many other people.  Whether it is getting direction from the CPO, consulting with the business, or understanding the needs of the customer.  The problem with having this many masters is that whatever you do, you will always manage to disappoint someone whatever you do.  The question is, how do you handle this disappointment. 

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Keeping Your Stakeholders Happy Is The Holy Grail

Keeping Your Stakeholders Happy Is The Holy Grail

Oct 26, 2021

If you leave stakeholder communications to chance, you become reactive and in need of responding to every query whenever it arises. This puts you on the backfoot and means you need to directly respond to whatever you’re asked. The goal should therefore be to be proactive and control the communications.

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What to ask when looking at data

What to ask when looking at data

Oct 23, 2021

When you look at data you shouldn't just take it at face value, else you run the risk of making the wrong product decisions.  There are certain types of questions you should ask yourself in order to really understand what the data is telling you.  

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What do product people do in a Scrum process?

What do product people do in a Scrum process?

Oct 16, 2021

Many organisations use Scrum in their product delivery (including a few of my previous employers) and the product team has certain tasks they need to perform in order to keep the team functioning. What are these tasks and how should they be done?

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What do product people do in a Kanban process?

What do product people do in a Kanban process?

Oct 09, 2021

Many organisations use Kanban in their product delivery (including my current employer) and the product team has certain tasks they need to perform in order to keep the process flowing. What are these tasks and how should they be done?

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What meetings are product managers attending?

What meetings are product managers attending?

Oct 02, 2021

Product managers spend a lot of time in meetings. Sometimes it feels like too much time. But they all have a purpose. Which meetings should PMs be attending and why?

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Tools For Running Your User Feedback Session Online

Tools For Running Your User Feedback Session Online

Sep 24, 2021

As product managers, we’re often called upon to run group sessions where we’re looking to gather feedback from our audience, whether that’s speaking to our support team about the challenges they’re facing, or standing in front of a group of customers who’ve been handpicked because they’re our power users.  Whatever the reason, we’ll need a range of tools at our disposal to run the session, record feedback, or facilitate discussions.

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Join a Slack group to extend your network

Join a Slack group to extend your network

Sep 11, 2021

Everyone knows Slack. Even if you’re not using within your work environment, you know it exists, and you’re able to use if yourself outside of work. Slack is very fertile ground for product community, and if you’re serious about progressing your product management career, then joining a PM focused Slack group can give you the edge.

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Knowing how much your team costs lets you make better decisions

Knowing how much your team costs lets you make better decisions

Sep 04, 2021

When it comes to making decisions in your organization, there's one thing that always counts.  And that's money.  People will push product teams to deliver features because it will lead to one more sale, two more sales, a 1% increase in revenue.  Folk know the income number.

The number they're less likely to give is how much it's going to cost in order to get the one more sale, two more sales, or 1% increase in revenue.  That's your job. You need to know what your team costs.

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Internal Product Management - Not as glamorous but definitely rewarding

Internal Product Management - Not as glamorous but definitely rewarding

Aug 17, 2021

There are a whole host of product managers whose core users are internal to the organization, i.e. they are work colleagues, using internally developed products, with no financial input into the product (so no LTV or MRR) and no opportunity to stop using your product (so no retention rate). It’s a whole different world, with none of your standard glamour of product management, but it is still extremely rewarding

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